Outlook 360 for mac install#
Outlook 360 for mac upgrade#
Outlook 360 for mac Offline#

You can configure Outlook to automatically start offline if a connection to Exchange cannot be established. When you are online, this file is automatically synchronized with the server so that both copies are the same, and changes made in either copy are made to the other. The offline Outlook Data File (.ost) file is a replica or copy of your Exchange mailbox.

That is when offline folders, which are saved in an offline Outlook Data File (.ost) on your computer, are useful. However, when you work offline, you lose access to all items on the server. When you're connected to the server and you work online, you can use all of the functionality in Outlook, such as opening items, moving them between folders, and deleting items. If you're using a Microsoft Exchange Server account, your messages are saved in your mailbox on the server. Work offline with a Microsoft Exchange Server account If you elected to work offline, but are ready to manually start a send/receive operation, just click Send/Receive > Send/Receive All Folders. In Outlook, you have the flexibility to choose whether you want to work online or offline, and you can do so either automatically or manually. Or maybe there is a network available, but you don't want to connect to it because you've exceeded your data plan or will be charged a fee.

For example, maybe there's no network connection available. However, there can be times when working online isn't practical. When you work online with Outlook and your mail server, you receive new mail as it arrives, and mail that you send is sent immediately. (It’s always a good idea to keep current with updates.)ĭesperate? Maybe your email account needs a fresh start.

Outlook 360 for mac install#

If you’re using an Exchange account, check for updates and install any required ones. But Outlook might need updates or there might be a problem with the mail account settings. If you can get and send mail on the website, the mail server’s fine. If you can’t, call your technical support or your email service provider for help.

Still no luck? If you can use that email account with a website, such as, see whether you can receive and send new mail using that site. Notice that when Outlook is set to Work Offline, the button is highlighted.Ĭlick Work Offline to return to working online.Īfter you reconnect to the server, the Work Offline button has a plain background: If your Internet connection is working, try reconnecting to the mail server. The first thing to check is your Internet connection by trying to connect to a website. You can’t send or receive email until you reconnect. If the status bar at the bottom of your Microsoft Outlook window shows Working Offline, it means Outlook’s disconnected from your mail server.

Outlook 360 for mac upgrade#

Upgrade to Microsoft 365 to work anywhere from any device and continue to receive support. Important: Office 2010 is no longer supported. įollow the steps in adding the account again to proceed. In the Folder pane, right-click your account name, and then choose Remove. If you open Outlook using the new profile and it’s still disconnected, try removing your account and then adding it back again. To eliminate the possibility that there's a fault in your current Outlook profile, create a new profile. Read the check for updates topic and install any required updates. If the status shows Working Offline, repeat the action until the status changes to connected. On the Send/Receive tab, choose Work Offline, and check your status bar. Here are some suggested ways to reconnect to Outlook. But your computer might need updates or there might be a problem with your account settings. If you can send and receive mail on the website, then your mail server is fine. If email isn’t working on the website, call your technical support for your email service provider for help. If you can log onto your email from a website-for example, -check to see whether you can receive and send email that way. If your Internet connection is working, there might be a problem with the mail server. What follows are just a few examples of some of the possible reasons. There can be different reasons why you're disconnected from Outlook. We recommend always turning on Cached Exchange Mode with a Microsoft 365 account. Or contact the person who manages the Exchange server for your organization. Follow the steps in Turn on Cached Exchange Mode to change that setting. If you don’t see the Work Offline button and your email account is a Microsoft Exchange Server account or a Microsoft 365 account, Cached Exchange Mode might be turned off. But if the background is clear, you are connected. If the background of the Work Offline button is shaded (as shown in the image above), you're not connected.